How to track your Sweetie World order
If you have placed an order you will receive an email when your sweets are on their way to you and you can log in to your account at www.sweetieworld.co.uk/account to track your parcel.
Courier & Super Saver Delivery parcels
If you are out when a DHL courier tries to deliver he or she should leave a card with the contact details you need. Please contact your local DHL office to arrange collection or re-delivery.
Royal Mail parcels
If you are out when a Royal Mail person tries to deliver he or she should leave a card with the contact details you need. Please contact your local Royal Mail delivery office to arrange collection or re-delivery.
Problems with parcels
If you are having problems getting your parcel delivered please email us with your order number, tracking number and the details of what has happened at either your local Royal Mail or DHL office so that we can get back to you as soon as possible.
If you have placed an order you will receive an email when your sweets are on their way to you and you can log in to your account at www.sweetieworld.co.uk/account to track your parcel.
Courier & Super Saver Delivery parcels
If you are out when a DHL courier tries to deliver he or she should leave a card with the contact details you need. Please contact your local DHL office to arrange collection or re-delivery.
Royal Mail parcels
If you are out when a Royal Mail person tries to deliver he or she should leave a card with the contact details you need. Please contact your local Royal Mail delivery office to arrange collection or re-delivery.
Problems with parcels
If you are having problems getting your parcel delivered please email us with your order number, tracking number and the details of what has happened at either your local Royal Mail or DHL office so that we can get back to you as soon as possible.
Do you have an order enquiry?
Perhaps some suggestions for sweets we can add to the Sweetie World website?
If you would like to contact us please fill in the email contact form below.
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We only deliver to addresses in the United Kingdom and BFPO addresses
Sweetie World is an online retailer based in the United Kingdom. Regretfully we are unable to despatch orders to addresses in the USA and other countries.
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You can also write to us at:
Telephone:
02380 988065
We're usually very busy dealing with the sweets throughout the day so please email in the first instance and we can get back to you as soon as possible. Please remember to include your order number in your message so that we can fix any problem speedily.
Trade enquiries:
Please note we do not have a physical retail outlet and do not offer wholesale prices / bulk discounts.
Email:
Sweetie World Ltd is a company registered in England and Wales with company no. 06863671.
Registered address:
